Terms and conditions
Welcome to Chilli & Olive! These Terms and Conditions govern your use of our website and the purchase of any products. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
SECTION 1: USE OF WEBSITE
You must provide accurate and complete information when creating an account or making a purchase.
You agree not to use our website for any illegal or unauthorised purpose.
We reserve the right to refuse service or cancel orders at any time for any reason, including but not limited to, product availability, errors in the description or price of the product, or an error in your order.
SECTION 2: PRODUCTS
(a) We make every effort to display our products as accurately as possible on our website. However, we cannot guarantee that the colours or descriptions of the products will be accurate.
(b) We reserve the right to limit the quantity of any product we sell.
(c) All products are subject to availability.
SECTION 3: PRICES AND PAYMENT
(a) All prices are listed in GBP and include VAT.
(b) We accept payment via credit card, debit card, PayPal, and other payment methods as listed.
(c) We reserve the right to change prices and payment methods at any time without notice.
SECTION 4: SHIPPING AND DELIVERY
(a) We ship only to addresses in the UK.
(b) Shipping costs and estimated delivery times are listed on our website.
(c) We will make every effort to ship your order promptly. However, we are not responsible for any delays caused by third-party delivery services.
(d) Risk of loss or damage to products passes to you upon delivery.
SECTION 5: RETURNS AND REFUNDS
(a) We accept returns of products within 30 days of delivery for a refund or exchange, provided that the product is in its original condition and packaging.
(b) We are not responsible for any shipping costs associated with returns, unless the product is faulty or damaged.
(c) Refunds will be issued within 5 working days of receipt of the returned product.
SECTION 6: INTELLECTUAL PROPERTY
(a) All content on our website, including but not limited to, text, graphics, logos, images, and software, is the property of Chilli & Olive or its affiliates and is protected by copyright laws.
(b) You agree not to reproduce, modify, distribute, or create derivative works from any content on our website without our prior written consent.
SECTION 7: PROMOTIONAL EMAILS AND CONTENT
(a) By creating an account on our website, you agree to receive promotional emails from us. You may unsubscribe from these emails at any time.
(b) Any promotional content on our website is subject to change or withdrawal without notice.
SECTION 8: LIMITATION OF LIABILITY
(a) Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.
(b) We are not responsible for any indirect, incidental, or consequential damages arising out of your use of our website or any product purchased from our website.
SECTION 9: DISCLAIMER OF WARRANTIES
(a) We make no warranties, expressed or implied, regarding the quality, accuracy, or completeness of any information or product on our website.
(b) We disclaim all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
SECTION 10: MODIFICATIONS TO TERMS AND CONDITIONS
(a) We reserve the right to modify these terms and conditions at any time without notice.
(b) Your continued use of our website after any modifications to these terms and conditions constitutes your acceptance of the modified terms and conditions.
SECTION 11: GOVERNING LAW AND JURISDICTION
(a) These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
(b) Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England
If you have any questions about our Terms and Conditions contact us via our online contact form or directly via Contactus@chilliandolive.com